Privacy Policy
Effective Date: February 20, 2026
Ollie AI (the "Company", "we", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
We collect information you voluntarily provide, including:
- Name, email address, phone number
- Company name and role
- Billing details
- Call transcripts, meeting notes, and conversation data uploaded or recorded through our platform
- Any content generated or submitted when using Ollie AI tools
B. Information Collected Automatically
When you use our Services, we automatically collect:
- Device information (browser, IP address, operating system)
- Usage activity (pages visited, features used, actions taken)
- Log data and analytics
C. Third Party Integrations
If you connect third party tools (CRM, dialers, calendar, conferencing tools), we may collect:
- Meeting metadata
- CRM deal data
- Contact records
- Notes, tasks, and communication logs
We only access data necessary to provide our Services.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Generate real time coaching, summaries, insights, and recommendations
- Train and refine our models
- Communicate with you about updates, support, and onboarding
- Prevent misuse and maintain platform security
- Comply with legal obligations
We never sell your personal data.
3. How We Store and Protect Information
- Data is encrypted in transit and at rest
- Access is limited to authorized personnel
- We follow industry standards for security, monitoring, and protection
- You may request deletion of your data at any time
- We retain data only as long as necessary to provide our Services or comply with the law
4. Sharing of Information
We may share your data with:
- Trusted infrastructure partners (cloud hosting, analytics)
- Integration partners, only when you enable them
- Legal authorities when required by law
We do not sell or rent your information to third parties.
5. Your Rights
Depending on your location, you may have rights including:
- Accessing your data
- Requesting deletion
- Correcting inaccurate information
- Opting out of marketing communications
To exercise these rights, email us at: support@ollieai.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve platform functionality
- Measure performance
- Personalize your experience
You may disable cookies through browser settings.
7. Children's Privacy
Our Services are not intended for users under the age of 16. We do not knowingly collect information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our Services means you accept these changes.